Museum Store Association


Post A Job	Job Source Search Asst. Manager of Visitor Services & Retail State/Prov: NY Description: DEPARTMENT: Retail / Visitor Services STATUS: Full time / non exempt SCOPE AND PURPOSE OF POSITION To be the ambassador for the Museum to our visitor: to give the visitor an experience that they will want to share with others in the terms of gifts from the shop or returning to the Museum with others. To develop staff and supervise staff to further their careers at the Museum and to give and develop the best customer service to our visitor. RESPONSIBILITIES The Assistant manager is responsible for Admissions Box Office, the Museums Gallery Shop operations: to include supervising personnel, cash handling, budget management, merchandising, reporting, and achieving sales goals. The Assistant manager will work in cooperation with the Manager of Retail and Visitor Services to provide managerial coverage for admissions and retail location. The assistant manager will assist the Manager of retail and Visitor Services in all projects for the continuing advancement of the Retail and Visitor services operation. The person must be able to work weekends, a few evening hours per month, and maintain flexible hours. QUALIFICATIONS Bachelors Degree required or equivalent combination of education and experience. The ideal candidate will have 5+ years’ prior retail or visitor services experience with at least 3 year supervisory experience, preferably a museum store or specialty bookstore, or some combination of experience sufficient to develop sales, inventory control, cash management and customer services skills. Must be able to manage staff in multiple locations and to give direction in a clear and concise manor. Must be able to operate a computer cash register and ticketing system. May occasionally have to move cartons weighing up to 30 pounds. Bilingual a must (English & Spanish). El Museo del Barrio is an equal opportunity employer who does not discriminate on the basis of race, color, age, sex, sexual orientation, religion, ethnicity, national origin, disability, marital status, veteran status or any other legally protected status. Salary: N/A Date Submitted: 02/04/2010 Date Closing: 03/05/2010 Organization/Company: El Museo del Barrio Contact Name: Andrew BeauChamp Phone: 212 660 7119 Email: abeauchamp@elmuseo.org Assistant Buyer State/Prov: AZ Description: Reports To: Retail Manager Essential Duties: Assist the retail manager in all aspects of buying and merchandising product for the museum store of the world’s first global music museum. The assistant buyer will recognize the importance of the museum store as an extension of the guest experience and will make the store an exciting shopping destination and a profitable business by assisting with all aspects of buying and merchandising. Responsibilities include:• Supporting the retail manager in establishing strong vendor relationships. • Understanding the mission statements of both the MIM and retail operations in order to enhance the museum experience for each guest while helping generate revenue for the Museum. • Assisting the store manager in placing orders and re-orders; receiving merchandise; and updating item and vendor records in Counterpoint SQL. • Processing transfers and damaged/defective merchandise reports, as well as returns to vendors. • Generating sales and inventory reports as determined by retail manager in order to review and analyze sales, costs, and profitability. • Supporting the retail manager in all aspects of product development, including sourcing, clearing rights, and coordinating production with vendors. • Working with MIM editor and graphic designer to create product copy and store signage. • Maintaining product information handbooks for sales associates and organizing training sessions related to store product and the MIM collection. • Working in the store in order to understand buying trends and providing floor coverage when necessary. • Assisting the retail manager with merchandising the store and preparing for special events. • Oversee and/or perform shop opening and closing functions. Experience/Qualifications: • Bachelor’s degree and two to three years retail buying experience, preferably for a museum retail operation. • A strong knowledge of music and musical instruments is required. • Ability to represent MIM to guests and vendors in a professional, knowledgeable, and courteous manner. • Proficiency with Outlook, Excel, Word, and CounterPoint SQL. • Strong oral and written communication skills are required in order to write reports and business correspondence. • Proven analytical and organizational skills, plus the ability to compute rates and percentages and to prepare financial reports when required. • Ability to move and lift merchandise up to 40 lbs. required. • Willingness to work a flexible schedule required. Classification: This position is designated as FT Temporary through January 15, 2011 with the possibility of extension. Salary: NA Date Submitted: 01/28/2010 Date Closing: 03/31/2010 Organization/Company: (MIM) Musical Instrument Museum Contact Name: Lacey Hauser Email: lacey.hauser@themim.org State/Prov: AZ Description: Musical Instrument Museum Retail Operations Job Title: Museum Store Supervisor Reports to: Retail Manager Essential Duties: • Managing the day-to-day operations of the museum store for MIM—the world’s first global music museum by assisting the retail manager in establishing and continuously implementing policies and procedures for the department. Responsibilities Include: • Hiring, training, and evaluating sales associates and volunteers, including processing all forms associated with staffing. • Supervising the store staff to ensure that the museum store is cleaned and organized daily and that sales associates and volunteers receive frequent updates about store products and museum policies and events. • Effectively operating CounterPoint SQL and acting as the liaison with the service provider. • Accurately reconciling daily cash receipt reports and deposits and maintaining timely communication with the MIM accounting department. • Planning and implementing work schedules to ensure sufficient coverage for the store and special events and performing and overseeing opening and closing functions. • Reviewing and submitting for approval time cards for retail staff. Supervising the assistant buyer in processing damaged and defective merchandise reports and interdepartmental charges. • Assisting with the development and maintenance of strong inventory management and controls as well as cycle counts and annual inventory. • Assisting in the development of department policy and procedure manuals. • Working in the store during peak hours and special events to maximize sales and ensure a high level of customer service. • Maintaining the visual merchandise plans as directed by retail manager. Experience/Qualifications: Bachelor’s degree, preferably in business, music, or fine arts and two to four years related retail supervisory experience in a museum store. • Proficiency with CounterPoint SQL, Outlook, Excel, and Word are essential. • Superlative customer service skills are required in order to assist with establishing and implementing policies for the store and ongoing training. • Proven organizational, interpersonal, and leadership skills are essential. • The ability to effectively write reports, procedures, and business correspondence, as well as effectively present information to MIM staff, guests, and vendors is required. • The ability to process transactions efficiently and resolve customer service issues graciously are essential. • The ability to work flexible hours and lift and move merchandise up to 40lbs is required. Other: • Located in Phoenix, AZ. • Salary is commensurate with education and experience. • This position reports directly to the Retail Manager. • MIM is an Equal Opportunity Employer. Please send a resume and cover letter to lacey.hauser@themim.org or to: Museum Store Supervisor Search Attn: Lacey Hauser MIM 4725 E Mayo Blvd Phoenix, AZ 85050 Salary: NA Date Submitted: 01/20/2010 Date Closing: 03/31/2010 Organization/Company: MIM (Musical Instrument Museum) Contact Name: Lacey Hauser Email: lacey.hauser@themim.org State/Prov: Description: Have an entrepreneurial spirit? Join a company dedicated to meeting our client’s publishing & printing needs. We’re expanding! As entrepreneurs, each Regional Account Executive is able to benefit from time flexibility, freedom and unlimited earnings potential that result from being in business for themselves while enjoying the advantages and synergism of being part of the museum and non-profit world. Regional Account Executive’s Role: • Develop new client relationships; • Service existing client relationships; • Advise, consult and assist clients with custom designed printed products; • Professionally represent and promote KHP. Ideal Candidates have: • Honesty and integrity plus basic knowledge of printed products; • Existing potential client relationships in their area; • Entrepreneurial and enthusiastic spirit; • Self-motivation and perseverance; • Confident sales skills which will translate into unlimited earnings based on commission; • Desire to provide extraordinary service; • Team player mentality; • Ability to understand client’s requirements and to convey these between client and KHP production team; • Most favorable commission and incentive structure in the industry; • All administrative support (KHP will make concepts for your clients, handle all contracts, prepare invoicing, etc.); • Web-based state-of-the-art technology platform that enables anywhere in the world connectivity and collaboration. For further details, contact: DButterfield@4KHP.com and review our Web site at: www.4khp.com. Salary: NA Date Submitted: 10/16/2009 Date Closing: 04/30/2010 Organization/Company: K.H.P. Museum & Custom Publishing Contact Name: David Butterfield Phone: (516) 520-4547 Email: DButterfield@4KHP.com Fax: (516) 731-2438